Frequently Asked Questions
What is SonyCard?
What are Pulsebeats?
Which Sony Products?
What are Triple Pulsebeats?
When do I get my 2,000 BONUS Pulsebeats for signing up to the SonyCard?
Do I need to use the 2,000 BONUS Pulsebeats straight away?
How do I get an Interest Free Period?
What are credit card cheques and how do I get them?
Where will my SonyCard be accepted?
How easy is it to transfer card balances to my SonyCard?
Who issues the SonyCard?
Do all who apply receive a SonyCard?
How long does the introductory Balance Transfer rate last?
How do I apply?
How long will it be before I hear back about my application?
Am I eligible?
Is there an annual fee?
What will my credit card limit be?
Is the SonyCard a Chip and PIN card?
Can I service my credit card online or over the phone?
What is SonyCard?
SonyCard is the official credit card from Sony, which brings the world of Sony entertainment to customers. It is a regular credit card with the added benefit of the SonyCard Pulse Scheme Rewards Programme which lets you collect Pulsebeats. These can be exchanged for free Sony Products.
What are Pulsebeats?
Pulsebeats are the name of the Reward Points that you earn through the SonyCard Pulse Scheme Rewards Programme. For every €1.50 you and any additional Cardholders on your account spend on card purchases, you will earn one Pulsebeat. By building up your Pulsebeats you can reward yourself with a whole range of specially selected Sony products from the SonyCard Pulse Book brochure.
Which Sony Products?
The SonyCard Pulse Book rewards brochure contains a great range of over 600 Sony products, everything from CDs and DVDs to PlayStation® consoles and of course Sony electronics.
What are Triple Pulsebeats?
When you buy a Sony product on your SonyCard you can claim Triple Pulsebeats for that purchase! So collect your Pulsebeats even quicker by using your SonyCard to buy Sony products.
When do I get my 2,000 BONUS Pulsebeats for signing up to the SonyCard?
You will be awarded 2,000 Pulsebeats once you have been accepted for the SonyCard and have used the card to make a purchase or balance transfer within 90 days of receiving it.
Do I need to use the 2,000 BONUS Pulsebeats straight away?
You don't have to spend your 2,000 BONUS Pulsebeats straight away. You can save towards over 600 Sony products featured in the SonyCard rewards brochure.
How do I get an Interest Free Period on Card Purchases?
SonyCard is the credit card that gives you up to 58 days interest free on card purchases if you pay your statement balance in full and on time each month. That is nearly a two month interest free period on everything you buy using your SonyCard.
What are credit card cheques and how do I get them?
Credit card cheques are like normal cheques, but are paid from your credit card account, not bank current account. They can be used when credit cards aren't accepted such as when you want to pay a household bill.
We'll send some after your SonyCard has been sent to you.
Where will my SonyCard be accepted?
Your card is now accepted at over 20 million retail outlets and over one million ATM machines in most countries throughout the world. For up to date information or advice on using your credit card worldwide or to withdraw cash, please call our Customer Satisfaction Helpline, available 24 hours a day on 1800 409 511.
How easy is it to transfer card balances to my SonyCard?
Very. Whether you do it online or by phone it should only take a few minutes. If you have all the information with you, the balances will be transferred within 5 working days.
Please note that as your SonyCard is issued by MBNA, you can't transfer a balance from another card issued by them.
Who issues the SonyCard?
SonyCard is issued by MBNA Europe Bank Limited is authorised and regulated by the UK Financial Services Authority and is registered as a branch in Ireland under number 903873 at Dublin Road, Carrick-on-Shannon, Co. Leitrim. Incorporated in England and Wales under number 2783251. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ.
Do all who apply receive a SonyCard?
While we would like to give all a card, like all credit card companies MBNA take into account your age, status and financial background before they issue a card. As responsible lenders this is to protect you as well as them.
How long does the introductory Balance Transfer rate last?
You will receive 0% APR on balance transfers for ten months from the date your account is opened. 14.9% APR(variable) on card purchases. If you transfer a balance the month after receiving your SonyCard, you'll get the introductory rate for nine months and so on. Therefore the earlier you transfer the balance, the more you benefit from the 0% APR rate.
How do I apply?
Applying for your SonyCard is easy! You can apply on this website. It's easy, and only takes a few minutes. Or Click on the link to apply.
How long will it be before I hear back about my application?
Every application received is viewed on an individual basis by a specialist Credit Analyst. MBNA therefore take their time and try to approve every individual who applies. You should hear from them within 7 to 10 days after they receive your application. In order to help process your application, please send the following to FREEPOST, MBNA Europe Bank Limited, PO Box 23, Carrick-on-Shannon, Co Leitrim:
- A personal bank or credit card statement covering the last three months
- A recent personal household utility or mobile phone bill showing your current address
- A copy of a passport or driving licence
All original documents will be returned to you when your application has been processed. Please send in this information without delay, the sooner it's received, the sooner we may welcome you as a SonyCard customer. Thank you.
Am I eligible?
Any one who is over 18 and is resident in the Republic of Ireland can apply. However, as responsible lenders MBNA, who issue the SonyCard, will look to ensure that any credit made available to customers is appropriate. Your chances of being accepted are higher if you already have a credit card, a bank or building society account and a good credit history.
Is there an annual fee?
The SonyCard does not have an annual fee. At SonyCard, we believe that you shouldn't have to pay a premium for carrying a premium card. However, there is a Government Tax of €30 charged per annum on all credit card accounts.
What will my credit card limit be?
All credit limits are individually assigned depending on your financial status.
Is the SonyCard a Chip and PIN card?
Yes. Instead of signing a paper receipt you will be asked to provide a 4-digit PIN to verify a card payment.
Can I service my credit card online or over the phone?
You can access your account details online via www.mbna.ie, or call the 24 hour Customer Satisfaction helpline on 1800 409 511.
